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Job Offers EPCOS PTE LTD

Systems, Acoustics, Waves (SAW)

Officers, Customer Service

Customer Service Centre

Tasks

Position 1 (Key Account)

  • You will be responsible for whole spectrum of customer order handling activities including order entries, order confirmation and liaising on urgent shipments for key account customers; liaise with sales and product marketing on forecast orders, projections of key customers ramp up plan for new filters release & depletion for EOL filters; strong in data analysis & reporting for incoming orders, booking vs customers forecast.  In addition you must have good inventory management to ensure optimum stock level in consignments hubs/ buffer stock and holding inventory requirement; liaise with product marketing on allocation split when demand exceed capacity; work with product marketing and customer service on logistic setup on new accounts or customer request; customer visits with sales and product marketing to understand customer requirements and as well as co-ordinate key account customers returns, credit & debit issues.

 

Position 2

  • You will be responsible for whole spectrum of customer order handling activities including order entries, order confirmation, orders dispatch and liaising on urgent shipments; liaise with sales & production on critical parts pull in/push out; issue & follow-up on production loadings to ensure parts are put to stock timely; ensure timely dispatch to on time delivery; strong data analyse for incoming orders, bookings to project & steer product line planning; good inventory management to ensure optimum stock level in consignments hubs & factory; co-ordinate customers returns, credit & debit issues.  In addition you will also need to liaise with sales & product marketing on forecast orders, projections, optimise and generate weekly loading per product line capacity and as well as quarterly stock risk assessment.

Education requirements

Degree/ diploma in logistics or manufacturing studies

Requirements
  • Experience in order & inventory management as planner/ scheduler or key account servicing in electronics sector with minimum of 1 year relevant experience
  • Proficient in MS Office such as excel, powerpoint presentation, etc.
  • Knowledge of SAP will be an added advantage
Location
Singapore, SINGAPORE
Address
EPCOS PTE LTD
Human Resources Department

166 Kallang Way

Singapore 349249

SINGAPORE