No Compromise!
An advanced quality system and the zero-defect campaign that has been running since 2003 as part of the enterprise-wide COMPETE program (COst Management, Process Excellence, Time Efficiency) enable EPCOS to continually improve both its processes and its mastery of these processes – and hence also the quality of its products and solutions. Customers' appreciation of this strict course is attested by the string of awards that EPCOS has won for customer satisfaction.
These days, ever more exacting quality requirements are being passed down through the entire production chain. Carmakers and manufacturers of automotive electronics systems in particular insist that their suppliers operate quality systems that cover every single function, and that are consistently focused on enabling these companies to master and constantly improve their processes. Over the years, these demands have been condensed into the international quality system standard ISO 9001 and into the ISO TS 16949 standard which, based on the former, accommodates the specific needs of the automotive industry. As proof of the fulfillment of the these standards group and location-specific certificates are available as downloads.
